Client journey

We make sure all our clients have the best customer experience when it comes to aluminium.
From shop frames to round tubes, we have you covered.

Understanding our client’s vision

Many of our clients approach us with a vision. Our clients’ designs are unique in many ways, which make it our responsibility to achieve that vision. By working together, we are able to find solutions on how to turn this vision into reality. Through our expertise in the aluminium extrusion industry and our understanding of the potential of the product, we confidently work with our client’s vision and design while understanding their needs to bring about a final result that fits the brief.

Achieving our client’s vision

We will review all of the requirements and work closely with our clients to achieve a desired end result. This working partnership is based on open and trusted communication, as there needs to be the opportunity to discuss a clear path in attaining what they would like to achieve. Once we have agreed upon a process, Lilak Aluminium will have their profiles extruded according to the agreed specifications. We will also manage the quality assurance process, as no Lilak Aluminium product will be released into market without making sure that it is of the highest standard. Once this has been achieved, rest assured that all intellectual property rights will remain with the client and will be treated with the utmost confidentiality.